Your privacy matters to us. This page explains what personal information Royal Club collects from players in the Philippines, how we use it, and the rights you have over your own data. Please read this carefully before creating an account or using any part of the platform.
Last updated: 2025. This policy applies to all players accessing Royal Club from the Philippines.
When you register for an account on Royal Club, we collect the personal details you submit through the registration form, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years, and set up your account correctly. We may also collect a copy of a government-issued identification document and proof of address when processing withdrawal requests or when required by applicable regulations. Payment-related details such as your preferred payment method and transaction history are recorded to facilitate deposits and withdrawals in Philippine pesos (PHP). All information you provide is stored securely and is only accessible to authorised personnel who need it to deliver platform services. You are responsible for ensuring that the information you submit is accurate and up to date, and you may update your account details at any time through your member dashboard.
When you access Royal Club through a browser or mobile device, our systems automatically record certain technical information about your session. This includes your IP address, device type, operating system, browser version, the pages you visit within the platform, the duration of your sessions, and the actions you take during gameplay or while navigating the site. This data is collected using standard server logs and, where applicable, cookies or similar tracking technologies stored on your device. We use this information to maintain platform security, detect unusual or potentially fraudulent activity, improve the performance and reliability of the site, and personalise your experience where possible. Aggregate and anonymised versions of this data may be used for internal analytics to understand how players in the Philippines interact with different sections of the platform. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of some platform features.
Royal Club uses the personal information we collect for a defined set of purposes directly related to operating the platform and serving players in the Philippines. Your data is used to create and manage your account, process financial transactions, verify your identity in line with regulatory requirements, and deliver customer support when you raise a query or dispute. We also use your information to send you service-related communications such as transaction confirmations, account security alerts, and updates to platform policies — these communications are necessary for the operation of your account and cannot be opted out of while your account remains active. Where you have given explicit consent, we may send you promotional communications about bonuses, new games, or special offers available on the platform; you can withdraw this consent at any time through your account settings. Your data is never sold to third parties, and it is not used for purposes unrelated to the delivery of Royal Club's services.
Royal Club does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We may share limited personal data with trusted service providers who assist us in operating the platform, including payment processors, identity verification providers, and technical infrastructure partners — all of whom are contractually required to handle your data securely and only for the specific purpose for which it was shared. In certain circumstances, we may be required to disclose personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we receive a lawful request or are required to do so under applicable legislation. Any such disclosure will be limited to the information strictly necessary to comply with the legal obligation. Where data is shared with third-party service providers located outside the Philippines, we take steps to ensure that appropriate data protection safeguards are in place in accordance with applicable privacy laws.
We retain your personal information for as long as your account remains active and for a period thereafter as required by applicable laws and regulations in the Philippines, including those relating to anti-money laundering and financial record-keeping. When your account is closed, we will securely delete or anonymise your personal data within the timeframes prescribed by law, unless we are required to retain it for longer to comply with a legal obligation or to resolve an outstanding dispute. Royal Club employs industry-standard security measures to protect your data from unauthorised access, disclosure, alteration, or destruction, including encryption of data in transit and at rest, access controls, and regular security reviews. While we take all reasonable steps to protect your information, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your account and to keep your login credentials confidential. If you suspect that your account has been compromised, contact our support team immediately through your member dashboard.
As a player based in the Philippines, you have rights over the personal information that Royal Club holds about you, in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. You have the right to request access to the personal data we hold about you, to request corrections if any information is inaccurate or incomplete, and to request the deletion of your data subject to applicable legal retention requirements. You also have the right to object to certain types of processing, to request that we restrict how we use your data in specific circumstances, and to lodge a complaint with the National Privacy Commission if you believe your rights have been violated. To exercise any of these rights, please contact our support team through your member dashboard and we will respond within the timeframe required by law. We may need to verify your identity before processing any data-related request to ensure that your information is not disclosed to an unauthorised person.
Royal Club uses cookies and similar technologies to enable essential platform functionality, remember your preferences, and gather anonymised analytics data that helps us improve the player experience for users in the Philippines. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to log in, navigate the site, or complete transactions. Preference cookies store settings such as your language or display preferences so that you do not need to re-enter them on each visit. Analytics cookies collect aggregated, non-identifiable data about how players use the platform, which we use to identify areas for improvement. You can control non-essential cookies through your browser settings or through the cookie preference centre available on the platform. Continuing to use Royal Club after being presented with our cookie notice constitutes your acceptance of our use of cookies as described in this policy.
Royal Club may update this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or the services we offer to players in the Philippines. When we make material changes, we will notify you by displaying a prominent notice on the platform when you next log in, and we may also send a notification to the contact details registered on your account. The updated policy will take effect on the date specified in the notice, and your continued use of the platform after that date will constitute your acceptance of the revised terms. We encourage you to review this page periodically so that you are always aware of how your personal information is being handled. The version of the policy currently published on this page is always the most recent version and supersedes all previous versions. If you have any questions about this policy or how your data is used, please reach out to our support team through your member dashboard.
A quick summary of what you can request under the Philippine Data Privacy Act of 2012.
You can request a copy of the personal data Royal Club holds about you at any time. We will provide this information within the timeframe required by law, after verifying your identity to protect your account security.
If any personal information we hold about you is inaccurate or out of date, you have the right to request that we correct it. You can update many details directly through your account dashboard without needing to contact support.
You may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that require us to keep certain records for a defined period.
You have the right to object to certain types of data processing, including the use of your information for direct marketing purposes. You can withdraw your consent to receive promotional communications at any time through your account settings.
In certain circumstances, you may request that we limit how we process your personal data — for example, while a correction request is being reviewed. During the restriction period, we will only process your data for the purposes you have agreed to.
If you believe that Royal Club has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We encourage you to contact us first so we can resolve the matter directly.
If you have any questions about how Royal Club handles your personal data, or if you would like to exercise any of your rights under the Philippine Data Privacy Act, our support team is available 24 hours a day, 7 days a week through your member dashboard. You can also find answers to common questions about account security and data handling on the FAQ page. If you are ready to join, create your account and start playing today.